Effective Date: Sep 19, 2025

Last Updated: Sep 19, 2025

At Stars And Stories Live, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our Meta ads (including Facebook, Instagram, and Audience Network), our website, or our services. It also explains your rights under the General Data Protection Regulation (GDPR) and the UK GDPR.

1. Information We Collect

When you engage with our Meta ads or sign up through our website/landing pages, we may collect:

• Personal Information: Name, email address, and other details you provide voluntarily.

• Technical Data: IP address, browser type, device information, and interactions with our ads.

• Behavioural Data: Engagement data from Meta platforms (e.g., clicks, views, and shares).

2. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Consent: When you opt in to receive marketing communications.

• Legitimate Interests: To promote our services, analyze ad performance, and improve user experience.

• Contract: When processing is necessary to provide the services you requested.

• Legal Obligation: To comply with applicable laws and regulations.

3. How We Use Your Information

We use your personal information to:

• Provide updates about our events, shows, and services.

• Deliver and optimize Meta ads (Facebook, Instagram, Audience Network).

• Send promotional offers (with your consent).

• Analyze and improve our marketing campaigns.

• Comply with legal requirements.

4. Meta Ads, Cookies, and Tracking

Our Meta ads may use cookies, pixels, and tracking technologies provided by Meta to:

• Show you relevant ads.

• Measure ad performance and effectiveness.

• Understand audience preferences.

Meta may act as a joint controller of your data when you interact with our ads. For details on how Meta processes your data, please review the Meta Privacy Policy.

You can manage your ad preferences via your Facebook Ad Settings.

5. Sharing of Information

We do not sell your personal information. We may share data:

• With trusted service providers assisting with our marketing or website operations.

• With Meta and other platforms to deliver advertising.

• When required by law or legal processes.

6. International Data Transfers

Your personal data may be transferred outside the European Economic Area (EEA) or the UK, including to the United States, where Meta’s servers are located. In such cases, we ensure that adequate safeguards (such as EU Standard Contractual Clauses) are in place to protect your data.

7. Your Data Protection Rights

Under GDPR/UK GDPR, you have the following rights:

• Access – Request a copy of the personal data we hold about you.

• Rectification – Request correction of inaccurate or incomplete data.

• Erasure (“Right to be Forgotten”) – Request deletion of your data where there is no legal reason for us to keep it.

• Restriction – Request restriction of processing in certain circumstances.

• Data Portability – Request transfer of your data to another provider.

• Objection – Object to processing based on legitimate interests or direct marketing.

• Withdraw Consent – Withdraw your consent at any time (this does not affect data processed before withdrawal).

You may exercise these rights by contacting us at: [Insert contact email].

If you are not satisfied with our response, you also have the right to lodge a complaint with your local Data Protection Authority (DPA).

8. Data Retention

We will keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

10. Contact Us

If you have any questions about this Privacy Policy or your rights under GDPR, please contact us:

Stars And Stories Live

Email: rob@gnrentertainment.com

Website: www.starsandstorieslive.com

If you are based in the EU or UK and wish to exercise your rights or raise a concern, you may also contact your local Supervisory Authority (for example, the UK Information Commissioner’s Office at www.ico.org.uk).